Size chart

product-measurements
A Length

Place the end of the tape beside the collar at the top of the tee (Highest Point Shoulder). Pull the tape measure to the bottom of the shirt.

B Width

Place the end of the tape at the seam under the sleeve and pull the tape measure across the shirt to the seam under the opposite sleeve.

C Sleeve length

Place one end of the tape at the top of the set-in sleeve, then pull the tape down until you reach the hem of the sleeve.

Centimeters:

Size Label Length Sleeve Length Width
S 70.5 23 51
M 74 24 55
L 77.5 24 59
XL 81 26 63
2XL 84.5 27 67
3XL 86.5 28 71
Inches:
Size Label Length Sleeve Length Width
S 27 ¾ 9 20 ⅛
M 29 ⅛ 9 ½ 21 ⅝
L 30 ½ 9 ½ 23 ¼
XL 31 ⅞ 10 ¼ 24 ¾
2XL 33 ¼ 10 ⅝ 26 ⅜
3XL 34 11 28

 

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product-measurements
A Length

Place the end of a measuring tape beside the collar at the top of the garment (high point shoulder). Pull the tape to the bottom of the item.

B Width

Place the end of the tape at the seam under the sleeve and pull the tape measure across the product to the seam under the opposite sleeve.

C Sleeve length

Place one end of the tape at the top of the set-in sleeve, then pull the tape down until you reach the hem of the sleeve.

Centimeters:

Size Label Length Width Sleeve length
S 68.6 50.8 59.7
M 71 53.3 61
L 73.7 58.4 61
XL 76.2 63.5 61
2XL 78.7 67.3 61
3XL 81.3 71 61
Product measurements may vary by up to 2" (5 cm).
Inches:

Size Label Length Width Sleeve length
S 27 20 23 ½
M 28 21 24
L 29 23 24
XL 30 25 24
2XL 31 26 ½ 24
3XL 32 28 24

 

  • What payment methods do you accept?

    We accept a wide range of payment methods to keep things smooth and simple. You can pay with PayPal, Klarna, Shop Pay, Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay, Bancontact and iDeal

  • Do you offer international shipping?

    Yes, we do! We ship worldwide—so wherever you are, Lumo can come to you.

  • How can I contact customer support?

    You can ask our friend Sunny down in the corner or you can reach us anytime through the contact form right here on this page. Just send us a message and we’ll get back to you with care. 🧡

  • What is your refund policy?

    Not quite what you hoped for? No worries—we accept returns within 30 days of delivery. Items must be unused and in their original condition. Just use our return form in the Explore section or reach out through our contact form, and we’ll help you through it with care.

    You can read our full refund policy here.

  • How to care for my products?

    Our apparel can be machine-washed cold, inside-out on a gentle cycle using your washer’s recommended amount of detergent. You shouldn’t use any fabric softeners.

    It can be tumble-dried on a low cycle, however air drying is preferred for the print to last longer. When it comes to ironing, use a cool iron inside-out. Don’t iron the print.

    Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

  • Do you donate to mental health causes?

    Yes, we do. Mental health is at the heart of everything we do. That’s why 1% of every sale goes directly to organizations that support mental health awareness, access to care, and community support. When you shop with Lumo, you’re not just buying clothes—you’re helping create change. 🧡

  • How long does shipping take?

    On average, we pack and send out your order within 2–5 business days.

    Shipping time—how long it takes to reach you after we ship—can take an additional 1–20 business days, depending on your location and local courier services

    You'll receive tracking details as soon as your order is on the way!

  • Why does my order come in several packages?

    Great question! Since we’re a small startup brand using print-on-demand services, your items may be produced and shipped from different locations. That means if you order multiple products, they might arrive in separate packages—possibly on different days.

    It helps us reduce waste, keep costs low, and offer more variety—so thank you for your patience and support as we grow. 🧡

  • Can I change or cancel my order after placing it?

    Yes—as long as you contact us quickly and before your order has been shipped, we’ll do our best to make changes or cancel it.

    Just reach out through our contact form as soon as possible, and we’ll take care of it with care. 🧡

  • Do international customers have to pay customs or duties?

    Yes — depending on where you live, your order may be subject to local import taxes, customs duties, or VAT. These fees are not included at checkout and are the responsibility of the customer.

    We ship worldwide using our print-on-demand partner, and many items are fulfilled from the EU or the US. If your country charges import duties, you may be asked to pay them upon delivery.

    We recommend checking with your local customs office for details about your country’s import policies.

Need a little clarity?

We get it—sometimes you just need to ask. Reach out below and we’ll respond with care and clarity.